Last updated: 18 August 2026.
This Privacy Policy explains how IRONMINING GROUP L.L.C-FZ may handle personal information received through this website, email, telephone, WhatsApp or other business correspondence.
Controller and Contact
IRONMINING GROUP L.L.C-FZ is the business responsible for handling enquiry information. Privacy requests can be sent to info@ironmining.ae.
Information We Receive
Enquiry information may include your name, company, email address, telephone or WhatsApp number, equipment requirement, destination, message content and related business correspondence. The website contact form opens your email application; the public website does not store form submissions in a website database.
Hosting and security providers may process routine technical logs such as IP address, device/browser information, requested pages and timestamps for availability, security and troubleshooting. These logs are not used by IRONMINING for advertising profiling.
Purposes and Legal Bases
Personal information may be used to respond to enquiries, review equipment requirements, prepare sourcing discussions, coordinate documentation, communicate about potential transactions, comply with legal obligations, protect website security and maintain business records.
Where applicable law requires a legal basis, processing may be based on your request to take pre-contract steps, performance of a contract, compliance with legal obligations, legitimate business interests, protection of legal rights or your consent. If consent is used, it may be withdrawn where applicable.
Sharing and International Transfers
Information may be shared only where reasonably required with suppliers, inspection providers, logistics providers, documentation agents, professional advisers, IT/hosting providers or authorities where required by law. Information is not sold.
Because IRONMINING operates from Dubai and handles international equipment sourcing, information may be processed in the UAE and other countries connected with an enquiry. When personal information is transferred internationally, IRONMINING aims to use appropriate safeguards required by applicable law.
Retention
Enquiry and correspondence records are kept only for as long as reasonably needed for the purposes described above, including business follow-up, legal compliance, accounting, dispute prevention and recordkeeping. Information may be deleted or anonymised when no longer required, subject to legal and business record obligations.
Your Rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent and information about processing and international transfers. You may also have the right to complain to a competent data protection authority.
Security
IRONMINING aims to use reasonable technical and organisational measures to protect enquiry information. No method of email, internet transmission or electronic storage is completely secure, so sensitive personal, payment or banking data should not be sent through the general enquiry form unless specifically requested through an agreed secure channel.
Children
This website is intended for business users and is not directed to children.
Updates
This policy may be updated when the website, legal requirements or business processes change. The updated date above will be revised when material changes are made.